Salesforce Administrator & CRM Fundamentals

Learn Salesforce from scratch and build a strong foundation in CRM, Salesforce Administration, Data Management, Security, Reports, Dashboards, and Automation. T...

0

... English
... Certificate Course
... 4 Students
... 03h 00m

Course Overview

Salesforce is the world's leading Customer Relationship Management (CRM) platform used by businesses to manage customers, sales, marketing, and support processes. This course provides a step-by-step introduction to Salesforce, covering navigation, data management, security, reports, dashboards, workflow automation, and administration concepts. By the end of the course, learners will be able to confidently navigate Salesforce, manage data, create reports, automate business processes, and prepare for Salesforce Administrator roles.

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Course curriculum

Requirment

  • Basic computer and internet navigation skills

  • No prior Pega experience is required

  • A laptop or desktop computer with internet access

  • Willingness to learn business process management concepts

  • Access to a Pega training environment (provided during the course)

  • Basic understanding of business applications is helpful but not mandatory

Outcomes

  • Understand Pega Platform architecture and core concepts

  • Build and manage end-to-end case management applications

  • Design responsive user interfaces using Pega UI tools

  • Configure business rules, decision strategies, and workflows

  • Integrate Pega applications with external systems and APIs

Instructor

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LMS Admin

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  • ... 7 Students
  • ... 8 Courses
  • ... 0 review
View Details

$99.99

$200
... Start Demo ... Buy Now ... Inquiry
  • ...

    Students

    4
  • ...

    Language

    English
  • ...

    Duration

    03h 00m
  • Level

    beginner
  • ...

    Expiry period

    12 Months
  • ...

    Certificate

    yes
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